cURL
curl --request POST \
--url https://api.amdital.com/api/v1/tickets \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"subject": "<string>",
"body": "<string>",
"status": "open",
"priority": "medium",
"channel": "manual",
"mailboxId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requesterEmail": "jsmith@example.com",
"requesterName": "<string>",
"requesterContactId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"sourceSystem": "freescout",
"sourceId": "<string>",
"metadata": {},
"assigneeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
'import requests
url = "https://api.amdital.com/api/v1/tickets"
payload = {
"subject": "<string>",
"body": "<string>",
"status": "open",
"priority": "medium",
"channel": "manual",
"mailboxId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requesterEmail": "jsmith@example.com",
"requesterName": "<string>",
"requesterContactId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"sourceSystem": "freescout",
"sourceId": "<string>",
"metadata": {},
"assigneeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
subject: '<string>',
body: JSON.stringify('<string>'),
status: 'open',
priority: 'medium',
channel: 'manual',
mailboxId: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
requesterEmail: 'jsmith@example.com',
requesterName: '<string>',
requesterContactId: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
sourceSystem: 'freescout',
sourceId: '<string>',
metadata: {},
assigneeId: '3c90c3cc-0d44-4b50-8888-8dd25736052a'
})
};
fetch('https://api.amdital.com/api/v1/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.amdital.com/api/v1/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'subject' => '<string>',
'body' => '<string>',
'status' => 'open',
'priority' => 'medium',
'channel' => 'manual',
'mailboxId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'requesterEmail' => 'jsmith@example.com',
'requesterName' => '<string>',
'requesterContactId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'sourceSystem' => 'freescout',
'sourceId' => '<string>',
'metadata' => [
],
'assigneeId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.amdital.com/api/v1/tickets"
payload := strings.NewReader("{\n \"subject\": \"<string>\",\n \"body\": \"<string>\",\n \"status\": \"open\",\n \"priority\": \"medium\",\n \"channel\": \"manual\",\n \"mailboxId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requesterEmail\": \"jsmith@example.com\",\n \"requesterName\": \"<string>\",\n \"requesterContactId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"sourceSystem\": \"freescout\",\n \"sourceId\": \"<string>\",\n \"metadata\": {},\n \"assigneeId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.amdital.com/api/v1/tickets")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"subject\": \"<string>\",\n \"body\": \"<string>\",\n \"status\": \"open\",\n \"priority\": \"medium\",\n \"channel\": \"manual\",\n \"mailboxId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requesterEmail\": \"jsmith@example.com\",\n \"requesterName\": \"<string>\",\n \"requesterContactId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"sourceSystem\": \"freescout\",\n \"sourceId\": \"<string>\",\n \"metadata\": {},\n \"assigneeId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.amdital.com/api/v1/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"subject\": \"<string>\",\n \"body\": \"<string>\",\n \"status\": \"open\",\n \"priority\": \"medium\",\n \"channel\": \"manual\",\n \"mailboxId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requesterEmail\": \"jsmith@example.com\",\n \"requesterName\": \"<string>\",\n \"requesterContactId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"sourceSystem\": \"freescout\",\n \"sourceId\": \"<string>\",\n \"metadata\": {},\n \"assigneeId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workspaceId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"ticketNumber": 123,
"subject": "<string>",
"body": "<string>",
"status": "<string>",
"priority": "<string>",
"channel": "<string>",
"mailboxId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requesterEmail": "<string>",
"requesterName": "<string>",
"requesterContactId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"sourceSystem": "<string>",
"sourceId": "<string>",
"metadata": {},
"assigneeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"firstResponseAt": "<string>",
"resolvedAt": "<string>",
"createdAt": "<string>",
"updatedAt": "<string>",
"linkedTaskIds": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
]
}
}Support
Post apiv1tickets
POST
/
api
/
v1
/
tickets
cURL
curl --request POST \
--url https://api.amdital.com/api/v1/tickets \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"subject": "<string>",
"body": "<string>",
"status": "open",
"priority": "medium",
"channel": "manual",
"mailboxId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requesterEmail": "jsmith@example.com",
"requesterName": "<string>",
"requesterContactId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"sourceSystem": "freescout",
"sourceId": "<string>",
"metadata": {},
"assigneeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
'import requests
url = "https://api.amdital.com/api/v1/tickets"
payload = {
"subject": "<string>",
"body": "<string>",
"status": "open",
"priority": "medium",
"channel": "manual",
"mailboxId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requesterEmail": "jsmith@example.com",
"requesterName": "<string>",
"requesterContactId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"sourceSystem": "freescout",
"sourceId": "<string>",
"metadata": {},
"assigneeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
subject: '<string>',
body: JSON.stringify('<string>'),
status: 'open',
priority: 'medium',
channel: 'manual',
mailboxId: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
requesterEmail: 'jsmith@example.com',
requesterName: '<string>',
requesterContactId: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
sourceSystem: 'freescout',
sourceId: '<string>',
metadata: {},
assigneeId: '3c90c3cc-0d44-4b50-8888-8dd25736052a'
})
};
fetch('https://api.amdital.com/api/v1/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.amdital.com/api/v1/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'subject' => '<string>',
'body' => '<string>',
'status' => 'open',
'priority' => 'medium',
'channel' => 'manual',
'mailboxId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'requesterEmail' => 'jsmith@example.com',
'requesterName' => '<string>',
'requesterContactId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'sourceSystem' => 'freescout',
'sourceId' => '<string>',
'metadata' => [
],
'assigneeId' => '3c90c3cc-0d44-4b50-8888-8dd25736052a'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.amdital.com/api/v1/tickets"
payload := strings.NewReader("{\n \"subject\": \"<string>\",\n \"body\": \"<string>\",\n \"status\": \"open\",\n \"priority\": \"medium\",\n \"channel\": \"manual\",\n \"mailboxId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requesterEmail\": \"jsmith@example.com\",\n \"requesterName\": \"<string>\",\n \"requesterContactId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"sourceSystem\": \"freescout\",\n \"sourceId\": \"<string>\",\n \"metadata\": {},\n \"assigneeId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.amdital.com/api/v1/tickets")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"subject\": \"<string>\",\n \"body\": \"<string>\",\n \"status\": \"open\",\n \"priority\": \"medium\",\n \"channel\": \"manual\",\n \"mailboxId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requesterEmail\": \"jsmith@example.com\",\n \"requesterName\": \"<string>\",\n \"requesterContactId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"sourceSystem\": \"freescout\",\n \"sourceId\": \"<string>\",\n \"metadata\": {},\n \"assigneeId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.amdital.com/api/v1/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"subject\": \"<string>\",\n \"body\": \"<string>\",\n \"status\": \"open\",\n \"priority\": \"medium\",\n \"channel\": \"manual\",\n \"mailboxId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"requesterEmail\": \"jsmith@example.com\",\n \"requesterName\": \"<string>\",\n \"requesterContactId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"sourceSystem\": \"freescout\",\n \"sourceId\": \"<string>\",\n \"metadata\": {},\n \"assigneeId\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"workspaceId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"ticketNumber": 123,
"subject": "<string>",
"body": "<string>",
"status": "<string>",
"priority": "<string>",
"channel": "<string>",
"mailboxId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"requesterEmail": "<string>",
"requesterName": "<string>",
"requesterContactId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"sourceSystem": "<string>",
"sourceId": "<string>",
"metadata": {},
"assigneeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"firstResponseAt": "<string>",
"resolvedAt": "<string>",
"createdAt": "<string>",
"updatedAt": "<string>",
"linkedTaskIds": [
"3c90c3cc-0d44-4b50-8888-8dd25736052a"
]
}
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
application/json
Minimum string length:
1Available options:
open, pending, resolved, closed Available options:
low, medium, high, urgent Available options:
manual, portal, email Available options:
freescout Show child attributes
Show child attributes
Response
201 - application/json
Success
Show child attributes
Show child attributes
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